Toys R Us is plotting a bold comeback in the U.S., as it plans to expand its brick-and-mortar presence with as many as 24 new flagship stores and a separate rollout at airports and on cruise ships starting this holiday season. The toy retailer’s parent company, WHP Global, announced what it called the “Air, Land and…
Join us as we discuss three strategies to maximize customer lifetime value, including bringing obsession to micro-experiences.

Macy's announced on Tuesday that it will open up to 30 smaller stores in strip malls over the next two years, as the retailer chases customers out of shopping malls and into bustling suburbs. The expansion marks an inflection point for the department store operator, which has looked for ways to refresh its legacy brand, cope with…
Consumer desire for convenience, speed and the resultant increase in online shopping has dramatically altered the retail landscape. With greatly diminished foot traffic in stores and retail spending now strapped by inflationary pressure on consumer pocketbooks, we've seen record numbers of retail bankruptcies, restructurings, and associated store closures in 2023. When a retail operator goes…
Retailers, particularly those in high throughput categories like footwear and apparel, are still feeling the effects of the inventory glut that started in 2022. The issue is so severe for some brands that the tactics being used to clear inventory have moved from desperate to dangerous. We’re already seeing brands offering 40 percent off site-wide…
Consumers are increasingly skeptical. Name brands can no longer assume customer loyalty based on reputation alone. Today’s consumer doesn’t hesitate to study the reviews and experiences of others to determine the highest quality products at the best price — brand name or not. While some popular review sites (think Amazon.com) are no longer assumed to…
Digital advertising is in constant flux. Amidst this change, retail media networks (RMNs) stand out as a beacon for brands that are eager to shine and retailers eager to monetize. And with a staggering 73 percent of advertisers amping up their RMN investments, it's clear there's something special brewing. So, what's the magic ingredient? It's…
